Help / Support

Online shop
General Consumer Inquiries

Please address questions about our products, the ordering process or payment and delivery transactions to: or by telephone on +49 44 71 / 70 112 06 (weekdays from 9 a.m. to 12 p.m. and 2.30 p.m. to 6 p.m.)

For traders

We are a pure consumer shop. If you are a dealer and would like to purchase products for resale, please contact: ppd Paperproducts Design GmbH, Am Hambuch 4, D-53340 Meckenheim, Tel.: +49 2225 9935-0,, https:/ /

If you want to return the ordered goods or part of the ordered goods, you can do this within the statutory period of 14 days after receipt of the goods. According to general EU law, we will not reimburse you for the postage for the return, i.e. you have to bear the costs of the return yourself. Please fill out the cancellation form and enclose it with the return.

Please send returns to the following address:
ppd Paperproducts Design GmbH, Am Hambuch 4, D-53340 Meckenheim